Each station sees its queue, not everyone else's pile.
Fulfillment screens route items to the stations that make them so the floor keeps pace when volume spikes. Staff advance tickets, recall when needed, and look up history when a customer asks what went out twenty minutes ago.
Kitchen Display
Downtown · Grill
#1842
Take out
Grill
4:12
In progress- 1× Harbor Burger
- 2× Fries
#1841
Take out
Expo
1:48
New- 1× Salmon Bowl
- No onion
Bar 3
Dine in
Bar
8:05
Ready- 2× Latte
3+
Stations per site
Route cook, prep, pass, packing, and custom screens
Clear
Ticket flow
Start, mark ready, and complete without losing context
Recall
When tickets return
History across the location's shift
What your team actually opens
These are real product screens, not mockups of a mockup. Scroll through the same views managers and floor staff use during a shift.
Each station's live queue
Tickets show elapsed time and urgency. Staff Start ticket, Mark ready, then Complete. No shared paper pile.
Kitchen Display
Downtown · Grill
Live#1842
Take out
Grill
4:12
In progress- 1× Harbor Burger
- 2× Fries
#1841
Take out
Expo
1:48
New- 1× Salmon Bowl
- No onion
Bar 3
Dine in
Bar
8:05
Ready- 2× Latte
Set up a new screen
Pick the location and station before the board goes live. Same flow when you hang a new tablet.
Configure this screen
Pick the location and station this display should show tickets for.
Location
Downtown
Station
Grill
Or All stations
Prove what went out
Search ticket history by order, station, and status when a customer asks what happened.
Kitchen tickets
Ticket history, station routing, and prep timelines across locations.
Order Station Status Type Created Updated #1842KT-884Grill Completed Take out 12:04 PM 12:11 PM #1841KT-883Expo In progress Take out 12:01 PM 12:06 PM #1840KT-882Bar Ready Dine in 11:52 AM 11:58 AM
What breaks during a bad rush
Paper tickets and shared screens create chaos. Station queues keep each person on their own work.
“Pass is calling items the cook station never saw.”
Routing sends proteins to cook and cold items to prep. Each screen shows only its station queue.
“A customer says their order never came up.”
Ticket history shows start, ready, and complete times for that order number across the shift.
How tickets move through fulfillment
- 01
Set up stations in your dashboard
Assign catalog items to cook, prep, pass, or packing screens per location.
- 02
Orders fire from any register
Orders route automatically when staff send them from main registers or handhelds.
- 03
Advance and recall on the line
Staff move tickets forward and pull history without paper chits.
Route items to grill, prep, pass, packing, and custom station screens per location
Tickets fire from any main register or handheld the moment the order is sent
Advance tickets without losing modifiers, notes, or course context
Recall a ticket when something comes back or was completed too early
Searchable ticket history for the location's shift, timing proof when customers ask
Daily order numbers on screens, history, and receipts
Category and item send flags so bottled drinks skip the line that does not need them
Each station sees its own work
Hot items land on the cook screen. Cold prep lands on prep. Pass or packing sees what is still on the line, not every ticket meant for another station.
Full ticket history
Advance tickets, recall when something comes back, and search history when service needs timing proof fast.
Routing that matches your catalog
Flag whole categories for fulfillment, then override single items that should skip the line, or send one-offs that live outside a station category.
Works well with
Point of sale
Main registers and floor devices share one catalog and one open-order list. Sell through brief internet drops.
Menu boards
Wall menus update when you mark an item sold out on the floor. Customers see what you can actually sell.
Shifts & cash
Each main register owns its cash drawer. Floor devices take orders; payment stays on the register.
Run your first shift this week.
One hub for the floor and for tax & compliance. Start free on Dock.
GreenSails POS
Categories
Take out
All items
128 itemsTap an item to add it to the order
Harbor Burger
$14.00
Salmon Bowl
$16.00
House Salad
$9.00
Harbor Latte
$5.50
Cold Brew
$4.75
Seasonal Jam
$6.00
Sourdough Toast
$8.00
Fries
$4.50
Take out
Current order
3 itemsAdjust quantities, tap a number to type, or remove lines below
Harbor Burger
$14.00
Fries
$9.00
Cold Brew
$4.75